Privacy policy

Privacy is important for BIOINICIA FLUIDNATEK SLU. This statement contains the practices related to the processing of personal information on the websites of BIOINICIA FLUIDNATEK SLU, such as the kind of data that is collected, the monitoring, use and disclosure of the same.

In BIOINICIA FLUIDNATEK SLU. We understand that the privacy and security of your personal information is extremely important. Therefore, this policy establishes what we do with your information and what we do to keep it safe. It also explains where and how we collect your personal information, as well as your rights over any personal information we have about you. This policy applies to you if you use it through our mobile applications or otherwise use our websites or interact with us on social media (our “Services”).

This policy defines our firm commitment to protect your personal information. Therefore, we strongly recommend that you read and accept our privacy policy before continuing to browse. This privacy policy has been updated for the last time on March 5, 2020.

  1. Identification of the company name of the person responsible for the file

In accordance with the provisions of REGULATIONS (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 relating to the protection of natural persons with regard to the processing of personal data and the free circulation of these data (hereinafter RGPD) we inform you that the personal data obtained as a result of your sending of personal data will be processed by the following Treatment Manager:

Company name: BIOINICIA FLUIDNATEK SLU

Country: Spain

Phone number: +34 96 134 77 80

E-mail: contact@fluidnatek.com

Registered address: C/Algepser, 65 Parque Empresarial Tactica, 46980 Paterna (Valencia) – Spain.

Tax ID (N.I.F/C.I.F.): B02920395

  1. General principles of privacy

When we collect and process your personal information, we are guided by the following practical principles:

Personal data is treated fairly, legally, and transparently.

Personal data are collected for specific, explicit, and legitimate purposes and are not treated in a manner incompatible with such purposes.

Personal data are adequate, pertinent, and limited to what is necessary in relation to the purposes for which the treatment occurs.

Personal data must be accurate and up to date. Inaccurate data will be updated or deleted.

Personal data must be maintained in an identifiable format for no more than necessary.

Personal data are kept safe through adequate and effective technical and organizational measures against unauthorized or illegal treatment and against loss, destruction, or accidental damage, through the application of appropriate technical or organizational measures (“integrity and confidentiality”).

We are committed to the principles of data protection by design and data protection by default.

  1. How we collect your personal data and how they are used.

From you directly: You can visit our website without telling us who you are and without revealing any personal information about you. However, to provide a complete service, the most frequent is to collect personal information. For example, we collect information about you when you make an information inquiry through the contact forms or when you are assigned an access account. The types of Information we collect may include email address, first and last name, location, and telephone number.

From cookies: We can also collect information about “cookies” that we can store on your computer or mobile device. Cookies are small data files stored on the hard drive or in the device’s memory. For more information about the use and purposes of the cookies we use on the website www.fluidnatek.com you can access our cookies policy. However, you can change your browser options to stop accepting cookies or ask before accepting a cookie from the websites you visit. However, if you do not accept cookies, you may not be able to use all aspects of our services.

Records: We may record certain information and store it in log files when you interact with our Services. This information may include the Internet Protocol (IP) or other device addresses or identification numbers, as well as the type of browser, Internet service provider, etc.

  1. Assumptions where our website requests your personal data

When proceeding to the subscription to the newsletter of www.fluidnatek.com.

When comments are made in the posts published in the blog.

When consultations are made through the contact form.

When any of the services and / or products we offer are requested.

When you browse and interact with the services on our website.

  1. Purposes for which we treat your personal data

In BIOINICIA FLUIDNATEK SLU we deal with the necessary data to manage and optimize our services and business relationships for our users, customers. In addition, we also use this information to send advertising of interest to users, related to our products, news, offers and promotions. The data is collected and processed for the following purposes:

Visitor user of the web.

Usability and quality analysis to improve our services.

User that contacts through the Web.

Attend and answer the communications or requests received either through the email or the contact form of the Website www.fluidnatek.com.

Manage the newsletter to carry out regular communications about news, publications, offers, promotions, events, and other information of BIOINICIA FLUIDNATEK SLU

User subscribed to the Newsletter.

Manage the newsletter to make regular communications about news, publications, offers, promotions, events, and other information of BIOINICIA FLUIDNATEK SLU.

Blog User

Moderate and respond to comments made by Users in the blog on our website www.fluidnatek.com.

  1. Legal basis of the treatment and obligatory or optional nature of the treatment

The legal bases are linked to the purposes of the previous point according to the letters assigned in the table.

Cookies

The consent granted by accepting cookies or by keeping browsing the website www.fluidnatek.com.

User that contacts through the Web

Legitimate interest of BIOINICIA FLUIDNATEK SLU in attending the inquiries and requests of the interested party, justified by the interest shown in contacting and receiving information from BIOINICIA FLUIDNATEK SLU, at a minimum interference with their privacy and the use of limited data (contact data).

Consent that is requested when you subscribe to the Newsletter. The interested party can withdraw the consent at any time. In no case the withdrawal of consent will condition the provision of other services

User subscribed to the Newsletter.

Consent that is requested when you subscribe to the Newsletter. The interested party can withdraw the consent at any time. In no case the withdrawal of consent will condition the provision of other services.

Blog user

The consent granted with the action itself to make comments on the blog. The interested party can withdraw the consent at any time. In no case the withdrawal of consent will condition the provision of other services.

  1. Data provided voluntarily by the interested party

Visitor user of the web

IP, navigation data.

User that contacts through the Web

Name, Surname, email, telephone, Organization, Position, message.

User subscribed to the Newsletter and other communications.

Name, Surname, Email, Organization.

Blog User

Name, Surname, email, website, comment

  1. Conservation of personal data.

BIOINICIA FLUIDNATEK SLU only stores your personal information to the extent that we need it in order to use it for the purposes indicated in point 5, and according to the legal basis of the treatment thereof in accordance with applicable law. Your personal information will be maintained as long as there is a contractual and / or commercial relationship or until you exercise your right to delete, cancel and / or limit the processing of your data.

Once the relationship with you has terminated for any of the reasons indicated, the information will be duly blocked, without giving any use, while it may be necessary for the exercise or defense of claims or may derive some type of judicial, legal, or Contractual treatment, which must be attended and for which recovery is necessary.

Those data that are treated for direct marketing purposes will be kept indefinitely until the interested party requests their deletion.

Specific:

Visitor user of the web

According to the terms indicated in the cookies policy.

User that contacts through the Web

3 years since the last contact.

User subscribed to the Newsletter.

The data linked to the newsletter will be kept indefinitely until the interested party requests its deletion.

Blog User

The data will be kept indefinitely as long as the interested party does not request its deletion.

  1. Recipients or third parties to whom we can communicate personal data.

The Personal Data may be shared for the purposes established in 5 in the following cases:

Platform for managing newsletters and marketing e-mail (Service Provider hired by the Organization)

– User contacting through the Web

– User subscribed to the Newsletter

In general, for all categories of interested parties, personal data can be shared:

  1. For the fulfillment of our legal obligations: when the disclosure is necessary to comply with our obligations with laws, regulations, legal processes, or governmental requests that affect us.
  2. For the formulation, exercise, or defense of claims or when the courts act in the exercise of their judicial function: In certain circumstances, the disclosure of personal data may be mandatory because it is subject to a request, order, or judicial summons.
  3. In sales, merger, acquisition, or similar operations: If we are involved in a merger, acquisition, sale of all or a substantial part of our assets or other similar sales transaction, your information may be transferred as part of that transaction. We will notify you by email and / or a prominent notice on our website about such a transfer and any decisions you may have regarding your information.
  4. For the provision of services by suppliers acting on our behalf. Occasionally, we conclude contracts with carefully selected third parties so that they can help us to provide the services of the Web such as:
  5. Hosting services in order to perform their hosting and email services.
  6. Computer consulting and web design services: to offer technical support on the code created for the Web.
  7. Aggregate or Unidentifiable Data: We may share aggregate information or other non-personal information that does not identify you directly with third parties to improve the overall experience of our Services.

The Personal Data may be shared outside the EU, for the purposes established in 5 in the following cases:

Platform for managing newsletters and marketing e-mail (Service provider hired by the Organization)

– User subscribed to the Newsletter.

– User that contacts through the Web

Virtual infrastructure for the management of Newsletters and e-mail marketing campaigns is contracted according to a model of “cloud computing” through the Mailchimp platform of The Rocket Science Group, LLC and under the EU-US Privacy Shield agreement.

– Information available in: www.privacyshield.gov/participant?id=a2zt0000000TO6hAAG

  1. Security measures adopted in relation to the processing of personal data

BIOINICIA FLUIDNATEK SLU informs that it implements and applies appropriate technical and organizational security mechanisms and measures to guarantee a level of security of treatment appropriate to the risk.

To this end, BIOINICIA FLUIDNATEK SLU based on an objective assessment has identified, analyzed, and evaluated the risks of probability and severity variables for the rights and freedoms of natural persons (risk assessment phase) and, consequently, BIOINICIA FLUIDNATEK SLU in the risk treatment phase has applied timely and effective security mechanisms and measures to eliminate or mitigate the risks identified in the risk assessment phase. Specifically, appropriate, and effective technical and organizational measures are adopted to mitigate the risks of destruction, loss or accidental or unlawful alteration of personal data transmitted, conserved, or otherwise processed, or unauthorized communication or access to said data.

Likewise, BIOINICIA FLUIDNATEK SLU guarantees the user the fulfillment of the duty of professional secrecy and confidentiality with respect to the personal data of the users and the duty to keep them.

  1. Rights of the Interested Party.

As a user, you can direct your communications and exercise your ARCO rights following the formalities imposed by the REGULATIONS (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016, relative to the protection of natural persons with respect to the processing of personal data and the free circulation of these data. In all our operations related to your privacy, we strive to comply with the current regulations, which contain a series of rights for the interested party that are listed below:

Right of information

You have the right to be presented with clear, concise, transparent, and easy to understand information about how we use your personal information and about your rights. We provide you with this information in point 5.

Right of access

You have the right to access the personal data we have about you (with certain limits). Obviously unfounded, excessive, or repetitive requests may not be addressed. To exercise this right, contact us by any of the means indicated below.

Right of rectification

You have the right to have your personal information rectified when it is inaccurate or has ceased to be valid or to have it completed when it is incomplete. To exercise this right, contact us by any of the means indicated below. If you have an account, it may be easier to correct yourself by modifying your profile.

Right to suppression / right to be forgotten.

In certain cases, you have the right to have your personal data deleted or deleted. It should be noted that this is not an absolute right since we may have legal or legitimate reasons to keep them. If you want us to delete your personal data, please contact us by any of the means indicated below.

Right to oppose direct marketing, including profiling

You can unsubscribe from our direct marketing communications at any time. The easiest way to unsubscribe is by clicking on the “Unsubscribe” link in any email or communication that we send you. If not, you can always send us an email to: contact@fluidnatek.com or call +34 96 134 77 80. To oppose the profiling, please contact us by the means indicated below.

Right to withdraw consent at any time when data processing is based on consent.

In the case that consent has been granted for any of the purposes reported and determined in the treatments to which we refer we inform you that you have the right to withdraw consent at any time, without affecting the legality of treatment based on the consent prior to its withdrawal. To find out which treatments are based on consent, we refer you to point 5 of this policy. If you wish to withdraw your consent, please contact us by any of the means indicated below.

Right of opposition to treatment based on the satisfaction of legitimate interests.

You may object at any time to our processing of your data when the treatment is based on the satisfaction of legitimate interests. To find out which treatments are based on consent, we refer you to point 5 of this policy. If you wish to exercise this right, please contact us by any of the means indicated below.

Right to file a claim with a control authority

Likewise, we inform you that when you have not obtained satisfaction in the exercise of your rights or how to exercise them you may submit a claim to the Control Authority. If you want to know more information about this right and how to exercise it, you can contact the AGPD: http://www.agpd.es/ Tel. 901 100 099 and 91.266.35.17. C / Jorge Juan, 6 28001-Madrid.

Do not hesitate to contact us by any of the means indicated below before submitting a claim to the competent authority on data protection.

Right to data portability

You have the right to receive the personal data that you have and that you have given us in a structured format, of common use and mechanical reading, to be able to transmit them to another person responsible for the treatment, when the treatment is based on the execution of a contract or on your consent and the processing is carried out by automated means. To find out which treatments are based on consent, we refer you to point 5 of this policy. For more information, contact us by any of the means indicated below.

Right to limitation of treatment

You have the right to request limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we can store them, but we cannot continue using them or treating them.

This right can only be exercised in certain circumstances defined by the General Data Protection Regulations, as follows:

  • that the interested party challenges the accuracy of the personal data, during the period that allows the responsible to verify the accuracy of the same;
  • that the treatment is unlawful, and the interested party opposes the deletion of personal data and requests instead the limitation of its use;
  • that the person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims;
  • that the interested party has opposed the treatment under article 21, paragraph 1, while verifying if the legitimate reasons of the responsible party prevail over those of the interested party.

If you wish to exercise this right, please contact us by any of the means indicated below.

Right to the deactivation of Cookies

At any time, you can proceed to the deactivation of Cookies. As a general rule, the configuration of Internet browsers is usually ready by default to accept cookies, however, you can easily disable them by changing the browser settings.

Many of the cookies are used to improve the usability or functionality of the websites, therefore, if you disable them, it may prevent you from enjoying all or part of the services provided through our website, you may have usability problems or have problems with your session if you start one.

If you wish to limit or block all cookies established by our websites (which may prevent you from using certain parts of the website) or by any other websites / applications, you can do so through the configuration of your browser.

How can you exercise your data protection rights?

To exercise the rights, you must submit a letter to the following address: C/ Algepser, 65, Parque Empresarial Táctica, 46980 Paterna (Valencia) – Spain, or to the following e-mail: contact@fluidnatek.com indicating in the subject “RGPD Valencia”. It must specify which of the rights it requests to be satisfied and, in turn, it must be accompanied by a photocopy of the ID or equivalent identification document. If you act through a representative, legal or voluntary, you must also provide a document proving the representation and identification document of the same.

If you want to have a model for it, you can:

– Either use an official model of the Agency: https://www.aepd.es/reglamento/derechos/index.html

– Or request a model: contact@fluidnatek.com

  1. Treatment of special categories of personal data and personal data relating to convictions and criminal offenses

The formalization of free text fields does not allow the introduction of personal information relating to personal data that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or union affiliation, and the processing of genetic data, biometric data aimed at univocally identifying a natural person, data relating to health or data relating to sexual life or sexual orientation of a natural person, as well as personal data relating to convictions and criminal offenses. In case of entering any information related to the mentioned aspects in any of our forms or through the e-mail will be immediately erased from our information systems without being able to attend the query made, since such data is not necessary or relevant for the purposes determined in the treatments of this Web.

  1. Links to other websites

Sometimes we provide links to other websites, but these websites are not under our control. Therefore, we will not be liable to you for any problem that arises in relation to the use of your personal data, the content of the website or the services offered by these websites. Therefore, we recommend that you check the privacy policy and the terms and conditions of each website to see how each provider can process your information.

  1. Data quality

In order to comply with the principles of privacy, especially the quality of the data BIOINICIA FLUIDNATEK SLU we inform you that you only need to provide your own personal data and not that of another person, unless you represent it legally. Likewise, in order to optimize the quality of the information, we need your data to be correct, current, accurate and true.

In the event that the data you provide us is from another person that does not represent or that your own data or those of the other personnel you represent are false, erroneous, non-current, or inadequate, you will be responsible for any damage, direct and / or indirectly caused to third parties or to BIOINICIA FLUIDNATEK SLU

The data requested by the User indicated with an asterisk (*) will be strictly necessary to be able to contact the User. In no case the fact of not providing more data than strictly necessary will mean a reduction in the quality of the service.

  1. Data of minors or incapacitated

The use of the Service is not allowed to minors, so if it is less than 16 years, we will ask you to renounce to use the services of our website.

BIOINICIA FLUIDNATEK SLU may request information or additional documentation in order to verify the age of the interested party, taking into account the available technology.

  1. Data update

The user is the only source of information of their personal data, so BIOINICIA FLUIDNATEK SLU, asks that, in order to keep your data updated and updated at all times in accordance with the principles of the RGPD, communicate to the address indicated for the exercise of the rights of access, rectification, cancellation and opposition, any variation thereof, as well as the cessation of its activity in the entity it represents, if applicable, to proceed with the cancellation and / or treatment historical of them.

  1. Consent for advertising communications.

According to the LSSI Law. BIOINICIA FLUIDNATEK SLU will not send commercial communications by e-mail or any other electronic means of communication that previously had not been authorized by the recipient of the same through the authorization systems used by BIOINICIA FLUIDNATEK SLU.

In the case of those users with whom there is a prior contractual relationship, BIOINICIA FLUIDNATEK SLU is authorized to send commercial communications concerning products or services of the BIOINICIA FLUIDNATEK SLU that are similar to those that were originally the object of contracting with the client. In any case, the user can request the exclusion on a voluntary basis to not receive more commercial information through the Customer Service channels after proving their identity, or by unsubscribing from the advertising e-mail itself.

  1. Social Media

By becoming a fan, follower, or analogue of BIOINICIA FLUIDNATEK SLU in the different social networks and in the context of this treatment, you must consider that BIOINICIA FLUIDNATEK SLU can only consult or cancel your data in a restricted way when having a specific profile. Any rectification of your data or restriction of information or publications must be done through the configuration of your profile or user in the social network itself. By default, you consent:

  1. a) The treatment of your personal data in the environment of such social network and in accordance with its privacy policies.
  2. b) the access of BIOINICIA FLUIDNATEK SLU to the data contained in your profile or biography, depending on the configuration you have of your privacy in each network, these will be more or less extensive.
  3. c) That the news published about our events, or our comments may appear on your wall or biography.
  4. d) To receive communications about our products / events.

If you want to stop following us, just click on the option “Stop being a fan” or “stop following”.

  1. Modification of this privacy policy

BIOINICIA FLUIDNATEK SLU reserves the right to modify this policy to adapt it to future legislative or jurisprudential developments, as well as industry practices, previously informing users of the changes that occur in it.

The uninterrupted use of BIOINICIA FLUIDNATEK SLU by the User will constitute a ratification of this document, with the modifications and changes that have been introduced. For the same reasons previously mentioned, BIOINICIA FLUIDNATEK SLU reserves the right to modify or interrupt the BIOINICIA FLUIDNATEK SLU Service in whole or in part, having mediated or not notification to the user. BIOINICIA FLUIDNATEK SLU will not be liable to the User or to third parties for having exercised their right to modify or interrupt the BIOINICIA FLUIDNATEK SLU Service.